1. Introduction
This Privacy Policy is issued by Flowarden Inc., a Delaware corporation with its registered address at 2261 Market Street #4726, San Francisco, CA 94114, USA ("Flowarden," "we," "our," or "us"). Flowarden Inc. is the data controller responsible for the personal data described in this policy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application and services. For checkout, billing, and tax purposes, Paddle.com Market Limited acts as our Merchant of Record and as an independent controller of the data necessary to process your transaction — see Section 5.1.
2. Information we collect
2.1 Personal information
We may collect:
- Name
- Email address
- Account login credentials
- User preferences and profile information
2.2 Financial information (via third parties)
Flowarden integrates with Plaid to allow you to connect your financial accounts.
Through Plaid, we may access:
- Account balances
- Transaction history
- Account type and institution details
Important:
- We do not collect or store your bank login credentials
- Financial data is accessed securely via Plaid
For more information on how Plaid handles your data, please visit: plaid.com/legal/#privacy-policy
2.3 Automatically collected information
We may collect:
- Device information
- IP address
- Browser type
- Usage and interaction data
3. How we use your information
We use your information to:
- Provide and operate the Flowarden platform
- Display financial insights and analytics
- Improve product functionality and user experience
- Communicate with you (support, updates, notifications)
- Ensure security, fraud prevention, and compliance
4. Legal basis for processing
We process your data based on:
- Your consent (e.g., connecting accounts via Plaid)
- Contractual necessity (providing services)
- Legal obligations
- Legitimate interests (platform improvement and security)
5. Data sharing & disclosure
We do not sell your personal data.
We may share information with:
5.1 Service providers
- Plaid (financial data connectivity)
- Paddle.com Market Limited ("Paddle") — our Merchant of Record and payment processor. Paddle handles all checkout, billing, subscription management, tax collection, refunds, and invoicing on our behalf, and receives the personal and payment data necessary to do so. See paddle.com/legal/privacy.
- Cloud hosting and infrastructure providers
5.2 Legal requirements
We may disclose information if required to:
- Comply with laws or legal processes
- Protect rights, property, or safety
6. Data retention
We retain data only as long as necessary:
- Account data: retained during account lifecycle
- Financial data: retained only as needed to provide services
- Transaction data: retained for regulatory compliance
- Logs: retained for security monitoring
See our Data Retention & Disposal Policy for more details.
7. Data security
We implement industry-standard security measures, including:
- Encryption in transit (TLS 1.2+)
- Encryption at rest
- Role-based access controls (RBAC)
- Multi-factor authentication (MFA) for sensitive access
8. Your rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact: security@flowarden.com
9. Data deletion
You may request deletion of your account and associated data at any time. We will process deletion requests in accordance with applicable laws.
10. Third-party links
Our application may contain links to third-party services. We are not responsible for their privacy practices.
11. Children's privacy
Flowarden is not intended for individuals under 18. We do not knowingly collect data from children.
12. Updates to this policy
We may update this Privacy Policy periodically. Updates will be posted with a revised "Last Updated" date.
13. Contact us
For questions about this Privacy Policy: security@flowarden.com
14. Plaid-specific disclosure
By using Flowarden and connecting your financial accounts:
- You grant Flowarden and Plaid the right, power, and authority to access and transmit your financial data
- Your data will be handled in accordance with this Privacy Policy and Plaid's Privacy Policy
- You may revoke access at any time by disconnecting your linked accounts